Support Questions

How to change a password
Log in to your Covcell account. From the top right menu click "Account"  Scroll down to the My Account section below your name. Click &quo...
Sun, Jul 30, 2017 at 9:29 AM
I'm having trouble logging into my account
If you don't remember your password, follow these 5 steps:  Go to the Login Page Click: Lost Password Enter the email address you us...
Tue, Sep 12, 2017 at 7:07 AM
Reset a password
If you forgot a password to your account, no problem. You can easily reset it. Here are the 5 steps you need to follow to reset your password. Go to:...
Tue, Sep 12, 2017 at 7:07 AM
Where are the video lessons?
When you log in to your account you will be redirected to your own page.  Here you can access your courses. To do so, click on the name of the course to...
Sat, Jul 1, 2017 at 1:12 PM
Can I access my account on my mobile device?
You can access your account anywhere on your mobile device. All video lessons and practice tests are accessible on your phone, tablet, laptop, and desktop. ...
Wed, Apr 26, 2017 at 6:37 AM
How do I adjust the volume of a video. Solution to no audio
If the video plays but there is no sound, please check if the sound is turned up on the (Vimeo) video player. It might happen that at some point you turned ...
Sun, Jul 30, 2017 at 9:31 AM