Unfortunately, when the payment processing company declines a transaction on behalf of your bank or card issuer, it does not tell us why.

You will need to contact your bank or card issuer to find out the specific reason your card was declined since they are the one declining the transaction, and not us.


Attempt to Charge Your Card Through PayPal

If a credit card payment fails, you may attempt to create a PayPal account with your credit card and make a payment using your credit card through your PayPal account. We do not charge fees for making your payment through PayPal.


Contact Your Financial Institution

If you are still unable to process a payment, either directly through your credit card or via PayPal, you may need to contact the issuer of your credit card for further assistance with making credit card payments.